Responsible
Business
This proven framework provides a common language and describes a uniform way of working across all our mills, including a consistent problem‑solving system. By investing in people and processes, The Excellence Way enables progress sustained through systems — and less reliant on individuals — capturing best practices across our network of facilities along the way.
Our Calhoun tissue operation in Tennessee exemplifies this approach. Despite challenges, the team embraced the program and, with the unwavering support of our leadership, achieved significant productivity and profitability gains over the past years.
The Excellence Way uses a maturity model — Qualified, Bronze, Silver and Gold — in which each level reflects deeper engagement and stronger results. Like a championship team committed to its playbook, our success depends on everyone embracing, believing in and executing the system — together.
Domtar Recognized as Top Sustainable Private Company by Corporate Knights
Safeguarding Human Rights Across Our Value Chain
