Message from
Our Non‑Executive Chairman
We’ve made great progress, and the release of our new sustainability strategy was truly a defining moment. It’s one of the most important ways in which we at Domtar are embodying what it means to be the fiber for the future.
Our strategy builds on the strong track records of our three legacy companies and lays an important part of the foundation for a resilient and successful integrated business. More than that, it reflects our core commitments to the stakeholders and rightsholders we engage with every day.
Our sustainability strategy is the result of nearly two years of dedicated work, shaped by the deep involvement of operational experts across all our business units.
We began with a hard look at legacy company performance, both strengths to leverage more broadly and weaknesses to better address. Input from hundreds of stakeholders helped us better understand which of our business impacts matter most to them. Finally, we tested our strategy against leading external guidance and standards, relating to both the performance we’re targeting and the ways in which we’ll report on it.
We’re still defining some of the key performance indicators for our objectives and targets. We need to more fully determine our performance baselines as a newly integrated company. Then once we know our precise starting points, we’ll set targets that strike the right balance between ambition and achievability.
Alongside this important and intensive work, we’ve maintained our focus on performance improvement. In 2024, we advanced specific investments, initiatives and outcomes that line up with the objectives we’ve set across the three pillars of our strategy.
Some of those efforts and outcomes — and the challenges that invariably come when your ambitions are high — are described in this report. Future reports will be more specifically aligned with the objectives and targets in our strategy.
I’ll close with a few words to our stakeholders and other partners. Not only is our sustainability strategy guided by your input, but ultimately, it’s up to you to judge its quality.
Thank you for your engagement so far, it was invaluable, and we’re determined to make sure you see it reflected in the way we operate. Through this report and future updates, we’ll make sure you have the information you need to do that with confidence.
In short, we look forward to continuing this journey with you. As is often observed, there’s no destination or endpoint where sustainability is concerned. We’re confident we can advance toward ever more sustainable business outcomes and greater value that we can all share together.
John D. Williams
Non-Executive Chairman
From left to right: Awie Kardiman, Member of the Management Board; Steve Henry, President of Paper & Packaging and Member of the Management Board; John D. Williams, Non‑Executive Chairman of the Management Board; Hoany Muljadi (Wawa), Member of the Management Board and Claudio Cotrim, Member of the Management Board.
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