Vision, Mission and Values

Vision, Mission and Values

The Fiber of Domtar

We’re not just a fiber company. We’re a company of fiber.

Our Vision

To be the leader in innovating fiber-based products, technologies, and services, committed to a sustainable and better future.

Our Mission

As a world-class industry leader we deliver the highest value to our customers, empower our employees to excel, and positively impact our communities.

Our Values

It’s in our fiber to be agile.

Our industry is constantly changing. And we will be the ones leading the way. When we need to change course, we do it. We are doers, not talkers. But when we act, we act thoughtfully. We have the power to make decisions for the benefit of our company and our customers. We’re always looking for simpler, more efficient ways to work.

It’s in our fiber to be caring.

The people of Domtar care for each other. We treat each other with compassion and respect. We look out for each other’s safety as well as our own. We never forget that our company is woven into the fabric of our communities, and we treat environmental stewardship as a sacred trust. We care deeply for our customers and invest ourselves fully in their success.

It’s in our fiber to be innovative.

We always look to the future beyond the horizon. We’re never satisfied with things as they are; we always want to make them better, and we work together to do it. We bring our resourcefulness and creativity to bear for long-term success. We relish challenges of all kinds, whether they come from our clients or from within, and never rest until we’ve solved them.

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